FAQ
Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.
Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website.
Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
For samples of air driven booster pumps, the lead time is about 5-7 working days; for samples of pressure test machines, the lead time is about 15-20 working days. For mass production, the lead time is 25-40 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
YYou can make the payment to our bank account, Western Union, or L/C. For orders with small amount less than USD20000.00, the payment term is 100% T/T in advance; for orders with large amount more than USD20000.00, the payment is 50% deposit in advance, 50% balance before delivery.
We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.
Yes, we always use high quality export packaging.
The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. We can offer you exact freight rates if we know the details of amount, weight and way. Please contact us for further information.